COMMON QUESTIONS
Good questions. Straight answers.
The essentials on setup, cost, and what your golfers can expect.
Getting started
From your first idea to an event your golfers can join.
Who is Golfday for?
Golfday helps organizers bring planning, registration, teams, and live scoring together for golf outings. Its planning checklist is particularly useful when organizing isn't your full-time job. If your event needs a specialized competition format, talk with us before starting so we can check the fit.
What happens when I start setting up an event?
You'll create an organizer account and provide details about your event. Those details help shape your planning checklist. Review the activation price and per-golfer fee before choosing to activate your event; creating an account is separate from activating an event.
Do golfers need an account or an app download?
No. Golfers access their event experience through their personal link in a phone browser. Organizers use an account to manage the event. Keep personal golfer links private, since they provide access to that golfer's event experience.
What does the planning checklist cover?
The checklist brings together tasks for the venue, registration, sponsors, communication, tournament-day preparation, and follow-up. It adapts to the event details you provide, giving you a place to track progress as you plan.
What does Golfday cost?
The platform fee is $189.00 to activate an event, plus $2.49 per golfer when you close the event. For 100 golfers, that totals $438.00 in platform fees. Payment-processing charges are separate from this platform-fee example.
When do I pay?
The activation fee is charged when you activate the event. The per-golfer platform fee is charged when you close the event. Review the amount shown in your event's billing screen before confirming a charge.
Is the Golfday fee the same as a golfer's entry fee?
No. Your entry fee is what you charge golfers to take part in your outing. Golfday's platform fee pays for using Golfday to manage the event. Course costs, food, prizes, and other event expenses are separate.
What if I have questions about cancellation or my final bill?
Contact us before activating if your event date or attendance is uncertain, or if you need clarification about cancellations and billing. We'll help you understand the terms that apply to your event before you make a commitment.
Tournament day
What your golfers will use, and how to prepare.
How does scoring work for golfers?
A golfer opens their personal event link, goes to the scorecard, and enters their team's scores hole by hole. The leaderboard reflects scores as they sync. Agree on who will enter scores for each team before play, and review the results before announcing winners.
What happens if reception drops on the course?
The scorecard queues unsent scores in the open browser session and retries when a connection is available. Keep the scoring tab open and wait for its saved status before closing it. Other features still need a connection; check reception at your course and keep a backup scoring plan.
Can I send updates to golfers?
Golfday includes organizer messaging and an event experience where golfers can view updates and contact their organizer. Available delivery channels depend on your event setup, players' contact details, and messaging consent. Use the course's established procedures for urgent safety announcements.
What support can I arrange for my event?
Contact Golfday's founder about setup questions and event-day support before your tournament. We can discuss what help is available and agree on expectations, especially if you need assistance at a specific time.
Still have a question?
Talk through your event with us before you commit.